Last Updated: April 10, 2025
At Axelliant Canada, we are committed to protecting the privacy and confidentiality of the personal information you entrust to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in connection with our products, services, and websites in Canada.
By using our services, websites, or otherwise interacting with Axelliant Canada, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Policy, please do not use our services.
Axelliant Canada is a provider of technology solutions including products, services, and consulting. This Privacy Policy applies to Axelliant Canada and its affiliated Canadian operations (“Axelliant”, “we”, “our”, or “us”), covering interactions via our websites, applications, and services offered in Canada.
We may collect and process the following personal information:
Full name and contact information (e.g., mailing address, email address, phone number)
Business or employer affiliation
Payment and billing information
Communication preferences
Login credentials for Axelliant portals
Device and browser details, including IP address
Usage data (e.g., pages visited, interaction with site content, cookie and browsing history)
Support interactions (including screen sharing or uploaded files)
Any data submitted through our platforms or services
We collect information when you:
Register for or use Axelliant Canada services
Contact us via phone, email, or social media
Participate in surveys or promotions
Provide files or data for support purposes
Interact with our websites or applications
Information may be collected directly or through technologies such as cookies, web beacons, and analytics tools.
We use personal information for purposes such as:
Providing and maintaining our services
Processing transactions and managing accounts
Responding to customer inquiries or support requests
Improving our services, websites, and user experience
Conducting analytics, surveys, and research
Communicating updates, offers, and relevant information (subject to consent)
Meeting legal and contractual obligations
We may aggregate or anonymize data to analyze trends and enhance our services without identifying individuals.
Axelliant Canada may share personal information with:
Service providers and partners who assist in our operations
Legal or regulatory bodies, as required by Canadian law
Affiliates, only where applicable and in accordance with privacy requirements
Third parties in the event of a business reorganization, acquisition, or asset transfer
We do not sell your personal information. We ensure all third parties adhere to strict confidentiality and data protection standards.
We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings. Some cookies are essential for site functionality.
Third-party analytics tools (e.g., Google Analytics) may be used to understand how our sites are used.
Personal information is stored securely in Canada or in jurisdictions with adequate data protection laws. We retain data only as long as necessary for operational, legal, or regulatory purposes. Aggregated or anonymized data may be retained indefinitely for research and analysis.
We take reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, use, or disclosure. Despite these efforts, no method of transmission or storage is entirely secure. If you believe your data has been compromised, please contact us immediately.
Under Canadian law, you have the right to:
Access the personal information we hold about you
Request corrections or updates
Withdraw consent (where applicable)
File a complaint with a privacy regulator
To exercise these rights, contact us using the details provided below.
Our websites may link to external sites not controlled by Axelliant Canada. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies.
This Privacy Policy may be updated periodically to reflect changes in practices, regulations, or services. Updates will be posted on our website. Continued use of our services signifies your acceptance of any revised policy.
For questions about this Privacy Policy or your personal information, please contact:
Axelliant Canada – Privacy Office
Email: info@axelliant.ca
Mail: Axelliant Canada, Privacy Department
1881 Steeles Ave. W., Unit 406, Toronto, Ontario, Canada, M3H 0A1
1881 Steeles Ave. W., Unit 406, Toronto, Ontario, Canada, M3H 0A1